Merchandise Refund Policy
Once we receive your item(s), along with an authorized RMA (Authorized Return Authorization), a refund is initiated immediately. If you canceled an item, and you were billed for it, we initiate your refund immediately after you submit your cancel request.
Credit Card Refunds
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
Gift Certificate Refunds
Home Decor Superstore Gift Card refunds for products purchased from HomeDecorSuperstore.com will be provided via a HomeDecorSuperstore.com Gift Card by Email within 3 business days. If you’d like to receive a HomeDecorSuperstore.com Gift Card by Mail, please allow up to eight business days to receive your refund via United States Postal Service (USPS).