All items listed in our catalogs and on our website, with the exception of media items and those listed below, have a 'No questions asked' 30 day return policy. Items must be returned in perfect (re-stockable) condition. Otherwise a re-stocking, reassemble, or parts fee will be applied. The Customer pays any shipping and handling charges that may have been applied including return shipping. If necessary - and at the customer's option - insurance can be added to the returned package. That fee is not refunded. Any Coupon Codes received because of the purchase of the returned item will be voided. The dollar amount returned / credited is the total of the returned item after Coupon Codes, sale, special, give-a-way, and any other discounts have been applied. Free items included with the order will not be refunded. If returned items cause the order total to drop below the minimum required to receive a free item, a fee to cover the cost of the free item will be removed from the refunded total. Media items have a limited return policy. Federal Law limits our ability to accept media items for return or exchange. Video tapes, Audio tapes, Compact Disc Video and Audio, DVD Video and Audio, Software, and any other recorded style media that has been opened will not be accepted for return or exchange. There are no exceptions. All items, except those listed below, can be returned to:

#2 Product Excellence Guarantee
Every Product you buy from this website must be free of damage or defects or you may return it immediately for replacement or refund. If requesting a refund, your refund will include the cost of the damaged item(s) only. If requesting replacement, you may choose the same product, or another product of equal or lesser value. In either case, you must return the damaged item(s) regardless of the condition or amount of damage. You are required to pay the original and return shipping charges and any applicable shipping insurance, all of which will not be reimbursed.

#3 Limited Lifetime Fashion Jewelry Guarantee
Fashion jewelry is unconditionally guaranteed for life! You may return any costume jewelry item for immediate replacement or repair even if gem or simulation is missing, and even if damage was caused by you own negligence! This is the most dramatic jewelry guarantee possible, and we back it 100% for life. Simply return the jewelry item postage prepaid to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the item. Include $7.50 per item, to cover cost of handling, return postage and insurance. Replacement will include a new Guarantee Certificate. This guarantee covers all costume jewelry of up to and including $49.95 retail value. This guarantee does not cover any 10K, 14K gold, genuine diamond, sterling silver or cubic zirconia.

#4 Fine Jewelry Limited Guarantee
1. Our Fine Jewelry is guaranteed to be as described.
2. If not completely satisfied, return merchandise within five days of delivery for replacement or full refund.
3. Jewelry must be returned in its original condition, with the original sales slip.

Important Note: For Guarantees #5 through #7 - Before returning quartz analog watches or clocks, please make sure the problem is not simply dead batteries (not covered by the guarantees).

#5 Two-Year Limited Mechanical and LCD Watch Guarantee
We will repair at no charge the mechanism of any watch purchased from us which proves defective within 2 years of purchase date. Simply return the watch postage prepaid to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the watch. Include $5.00 per item, to cover cost of handling, return postage and insurance. The Guarantee does not cover watches subjected to unauthorized repair, modification or abuse. This Guarantee does not cover broken crystals or worn watch bands. To replace either, remit an additional $2.50 for crystal, leather, or plastic watch bands with your Certificate. To replace metal, special decorative, or jeweled ladies' watch bands write Customer Satisfaction for a price quote. This guarantee does not cover analog quartz watches - (See Guarantee #4). This guarantee does not cover watches that have their own Manufacturer's Guarantee and service center locations included with each watch.

#6 One-Year Limited Quartz Analog Watch Guarantee
Your quartz analog watch movement is guaranteed for 1 year from the date purchased against any failures due to defective materials or workmanship, and will be repaired or replaced provided the watch has not been abused or subjected to unauthorized repair or modification. To have your watch repaired under this guarantee, simply return the watch with $7.50 per item, to cover handling, return postage and insurance, along with the Guarantee Certificate to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365. To replace bands or crystals that are broken or worn, remit an additional $2.50 each with your Guarantee Certificate. To replace metal, special decorative, or jeweled ladies' watch bands write Customer Satisfaction for a price quote. This guarantee does not cover watches that have their own Manufacturer's Guarantees and service center locations included with each watch.

#7 One-Year Mechanical or Quartz Wall Clock Guarantee Certificate
We will repair, at no charge, the mechanism and actual movement of a wall clock if it proves defective within 1 year of purchase date. Simply return the wall clock, postage prepaid and insured to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365 with the Guarantee Certificate that accompanied the wall clock. Include $12.50 per item, to cover cost of handling , return postage and insurance. This guarantee does not cover any glass or wood facings, nor wall clocks subjected to unauthorized repair, modification or abuse.

#8 Three-Year Limited Cubic Zirconia Costume Jewelry Warranty
Your Cubic Zirconia costume jewelry is guaranteed for 3 years from purchase date provided the CZ stone is not missing. Simply return the item, postage prepaid and insured, with the Guarantee Certificate and your check or money order for $5.00 per item, to cover handling and return insured postage to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365.

#9 One-Year 35MM Camera Limited Warranty
Your 35MM camera is warranted to be free from original defects in workmanship and materials for 1 year from purchase date. Note: This warranty does not cover any damage that might be caused by abuse or improper use. Your camera will be repaired or replaced*. Simply return the camera, postage prepaid and insured to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365 with the Warranty Certificate, a copy of your invoice or sales receipt and your check or money order for $5.00 per item, to cover handling, return postage and insurance.

#10 Substitutions
We reserve the right to update model designs, or substitute models and/or colors whenever these changes represent an equal or better value for our customers. Items illustrated on this website and Online Catalog are actual photos of the products available. An updated version may be substituted at a later date. Products depicted on packaging may vary slightly from the actual product because of this updating, or because the manufacturer packages several models of a product in one style box. All the sizes of products indicated or shown on this website and Online Catalog are close approximations. Although our staff of proof-readers work diligently to ensure the accuracy of descriptions and prices, we reserve the right to correct typographical errors.

#11 Retail (Regular) Values
Information from this website may refer to regular pricing described as Regular, Retail Value, Suggested Retail Value, or 'Compare at'. These dollar amounts are intended only to provide a general index of the item's value. Since there may be considerable differences in the price charged from store-to-store due to competitive and other local factors, it is impossible to establish prices on particular items that would be accurate under all conditions. Our objective in assigning these prices is to provide an approximate guide to item values. Every effort has been made to suggest prices that are both moderate and realistic in relationship to comparable items in a wide cross-section of retail stores across the nation.

#12 Privacy Policy
At the Home Decor Super-Store, we value every customer and want your online experience to be the best. To insure integrity, the Home Decor Super-Store will use any customer information collected by the Home Decor Super-Store only for identification and contact purposes and/or for demographic information to be used by our staff. This information will be used to help the Home Decor Super-Store ensure that its services are best designed to meet its customers' changing needs. Regarding e-mail, the Home Decor Super-Store does not send unsolicited or "spam" e-mail. The Home Decor Super-Store uses e-mail addresses collected for a number of e-mail alerts and newsletters which are used to communicate new information, special offers and new products to our customers. All customers are given the opportunity to unsubscribe at any time.

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#13 Website & Catalog Usage
By viewing, ordering, communicating with or otherwise interacting with any element of this website, catalog or any correspondence - you agree to be bound by all of our policies. We reserve the right to modify these terms at any moment.

*Replacements are subject to availability. If exact replacement is not available, replacement will be a comparable item of at least equal value.